🕐 Built for 24/7 support teams

Finally, a roster tool that gets 24/7 support teams

Built for small teams running round-the-clock coverage across Bangladesh, Philippines, and beyond. No more spreadsheets. No more WhatsApp chaos.

Start for free — no credit card See how it works

Free forever for teams up to 10 agents

🌏 Multi-country teams
⏱️ 24/7 coverage tracking
🤖 AI assistant included
🔒 Self-hosted, your data
OT approvals in seconds

45-second feature intro

Day view, weekly view, calendar, OT assignment, AI assistant — the full tour.

Sound familiar?

Managing a 24/7 support team across countries is hard. Most teams are still doing it the hard way.

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The spreadsheet that breaks every Monday

You update it Friday. Someone edits it Saturday. By Monday morning it's a mess and nobody knows who's covering the overnight shift.

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Coverage gaps you find out about too late

A customer waited two hours with no response. You check the schedule. There was nobody assigned to that slot. Again.

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OT requests buried in group chats

"Can anyone cover 2 AM to 4 AM?" Scrolling through 200 WhatsApp messages to find who said yes is not a workflow.

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Everything your team actually needs

No bloat. No features built for restaurant chains or retail stores. Just what a 24/7 tech support team needs.

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See every hour of the day, at a glance

A 24-hour timeline shows exactly who is covering which slot, with color-coded agents and live clock highlighting.

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Coverage gaps show up automatically

Red = nobody assigned. Amber = one agent. Green = fully covered. You see it before it becomes a problem, not after.

OT requests with a proper approval flow

Agents request overtime slots, you approve or reject, and it syncs to the schedule instantly. No chasing anyone.

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Holiday groups per country

Philippines team has PH holidays, Bangladesh team has BD holidays. Both sets are tracked automatically, no manual input needed.

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Leave management that connects to schedules

Approve a leave and it instantly reflects as a gap on the schedule. No double entry, no missed updates.

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Multiple teams, one place

Running more than one support team? Workspaces let you manage them all separately under one login.

📅 Today's coverage — 26 Feb 2026
Sadat
6 AM–12 PM
Sadman
12 PM–6 PM
Nayeem
6 PM–12 AM
Dipu
12 AM–6 AM
Gap ⚠️
2 AM – 5 AM uncovered

Every hour of the day, live

The 24-hour day view shows exactly who's covering each slot right now. The live clock highlights the current hour, dims completed shifts, and flags any uncovered slots in red — instantly.

  • Live clock — current hour highlighted in indigo
  • Past shifts auto-dimmed — no visual clutter
  • Assign agents directly from any slot — one click
  • On leave and off-day agents shown separately

Fill gaps with one click

Spot a coverage gap, click the slot, pick a free agent. Holiday agents appear too — marked amber so you know the context before you assign. Confirmation syncs instantly to the schedule.

  • Free agents listed automatically — no manual lookup
  • Holiday agents shown in amber — available for OT
  • Full OT approval flow — submit, review, approve
  • Approval syncs to Day View and Dashboard instantly

The whole month at a glance

The monthly calendar shows every agent's coverage across the full month. Color-coded dots per day, gap warnings for uncovered dates, and today highlighted so you always know where you stand.

  • Color-coded agent dots per day — instant visual read
  • Red warning badge on undercovered days
  • Click any day to jump to its day view
  • Monthly OT hours and stats per agent
Manage Roster AI — online
Who's free tomorrow at 6 PM?
Tomorrow at 6:00 PM, Charina and JanJan are both free — no shifts assigned. Nayeem finishes his shift at 6:00 PM so he could extend if needed.
Any gaps tonight?
Yes — 2:00 AM to 4:00 AM has no coverage. Dipu ends at 2:00 AM and Sadat doesn't start until 6:00 AM. That's a 4-hour gap.
How many OT hours did Salekin do this month?
Salekin has logged 14 hours of OT in February so far — across 7 approved overtime slots.

Ask your roster anything

The built-in AI assistant knows your entire schedule. Ask it in plain English — who's free, where the gaps are, how much OT each agent has logged — and get a real answer in seconds.

No dashboards to dig through. No exports. Just ask.

Who's working right now? Coverage gaps this week OT hours by agent Who's on leave tomorrow? Monthly stats

"We used to coordinate shifts on WhatsApp. Someone always missed the message, someone always got the hours wrong. Now the whole team knows exactly what's happening and we catch gaps before they become complaints."

S
Shifat
Support Lead, xCloud

Simple. No surprises.

No per-seat fees. No hidden limits. Just one flat rate per team.

$0/month

For small teams getting started

  • 1 workspace
  • Up to 10 agents
  • Full schedule management
  • Leave & holiday tracking
  • Coverage gap detection
  • Forever free
Get started

Your team never sleeps.
Your roster tool shouldn't either.

Start free today. No credit card, no sales calls, no setup fee. Just a better way to manage your 24/7 support team.

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