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What is Manage Roster?

Manage Roster is a 24/7 shift scheduling platform built for distributed support teams. Whether you're running a WordPress hosting agency, a technical helpdesk, or any round-the-clock operation — Manage Roster gives you one place to manage your entire team's schedule.

Why Teams Choose Manage Roster

Managing shift workers across time zones is hard. Spreadsheets break. Group chats get messy. Manage Roster solves this with a purpose-built tool that shows you exactly who's working, when, and who's available to take OT.

Key Capabilities

  • 🕐 24-Hour Day View — see every shift slot across the full day with a live NOW indicator
  • 📅 Monthly Calendar — full month overview with color-coded agents and holiday markers
  • OT Assignment — create overtime events and assign agents in seconds
  • 🌴 Leave Management — track casual, annual, and sick leave by team and region
  • 🤖 AI Assistant — ask plain English questions like "who's covering tonight?"
  • 📊 Manager Dashboard — Gantt charts, coverage gaps, and monthly stats at a glance

Who It's For

Manage Roster is built for support team managers who need to coordinate 6–20 agents across different time zones and regions (especially Bangladesh 🇧🇩 and the Philippines 🇵🇭).

Ready to get started?

Follow the Quick Start guide to go from sign-up to your first schedule in under 5 minutes.

👉 New to Manage Roster? Start with Quick Start →

Built with ❤️ for support teams worldwide.