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What is Manage Roster? ​

Manage Roster is a 24/7 shift scheduling platform built for distributed support teams. Whether you're running a WordPress hosting agency, a technical helpdesk, or any round-the-clock operation — Manage Roster gives you one place to manage your entire team's schedule.

Manage Roster dashboard overview

Why Teams Choose Manage Roster ​

Managing shift workers across time zones is hard. Spreadsheets break. Group chats get messy. Manage Roster solves this with a purpose-built tool that shows you exactly who's working, when, and who's available to take OT.

Key Capabilities ​

  • 🕐 24-Hour Day View — see every shift slot across the full day with a live NOW indicator
  • 📅 Monthly Calendar — full month overview with color-coded agents and holiday markers
  • ⚡ OT Assignment — create overtime events and assign agents in seconds
  • 🌴 Leave Management — track casual, annual, and sick leave by team and region
  • 🤖 AI Assistant — ask plain English questions like "who's covering tonight?"
  • 📊 Manager Dashboard — Gantt charts, coverage gaps, and monthly stats at a glance

Who It's For ​

Manage Roster is built for support team managers who need to coordinate 6–20 agents across different time zones and regions (especially Bangladesh 🇧🇩 and the Philippines 🇵🇭).

Ready to get started? ​

Follow the Quick Start guide to go from sign-up to your first schedule in under 5 minutes.

👉 New to Manage Roster? Start with Quick Start →

Built with ❤️ for support teams worldwide.